Gas Leak? Call 542-3815 immediately 24 hours a day!


A one-time setup fee of $25.00 is required to be paid at connection time and is non-refundable. Customers will also be required to pay a $200.00 deposit for gas. New customers will not be charged a deposit if they provide a reference letter from a previous utility company showing at least 12 months of service with no disconnect or more than 3 late fees. Deposits will not be required for current customers with no disconnects or 3 late fees within the past 12 months, who change residences. The deposit will be refunded on the account once 12 consecutive months of payments are made on time. The complete Utility Deposit Policy may be reviewed at City Hall.

Gas Fee Schedule

New Service Connection Fee


New Service Connection Fee (After 3:30pm/on weekends & Holidays)


Connection Fee (r-275 or smaller)


Connection Fee (r275-r425)


Connection Fee (r425-r1600)


Connection Fee (r1700-r2200)


Connection Fee (r-3000)


Connection Fee (r-5000)


Reconnect Fee


Reconnect Fee (After 3:30pm/on weekends & Holidays)


Consumption Fee

MCF + $2.40

Consumption Fee (Outside City)

MCF + $3.40

Monthly Service (R275 or less)


Monthly Service (R275-R415)


Monthly Service (R416-R1600)


Monthly Service (R1601-R2200)


Monthly Service (R2201-R3000)


Monthly Service (R30001 and up)


Deposit (Gas)

$200.00 Residential

$300.00 Commerical 

Delinquent fee (after 17th of month) 10%
Replacement of Gas Meter MIU $90 + labor
Meter Read Fee (non-digital) $25/month

The City of Cheney takes pride in its safety record and we care about your family's safety. We recommend the installation of safety devices such as fire alarms, carbon monoxide alarms and fire extinguishers. Follow the manufacturer's instructions for installation, testing and proper use; and, don't forget to have and practice an escape plan. Please have your gas appliances checked annually by a qualified technician.

Natural Gas and Carbon Monoxide Emergency Procedures
1. Leave your home immediately. 
2. Call City of Cheney Company's emergency number 316-542-3815  24 hours a day from a safe distance. Service personnel will be dispatched to your home or business immediately.
3. Do not re-enter the home or business until the City of Cheney service person has made the property safe.
4. This is a free service to our customers.

Natural Gas
Natural Gas is colorless and oderless; however, we add an odorant that gives it a "rotten egg" smell. If you smell natural gas, do not turn lights on/off or make phone calls from inside of your home. These actions may cause a spark. Follow the Emergency Procedures above.

Carbon Monoxide (CO)
Carbon monoxide is also colorless and odorless and is produced when fossil fuels are burned. Although CO is not flammable, it is dangerous and can be deadly. Carbon Monoxide quickly weakens your body with flu-like symptoms such as headache, dizziness, nausea and sleepiness. Get fresh air if you are experiencing these symptoms. Open windows and doors. Follow the Emergency Procedures above.

Carbon Monoxide
It is important to check all the natural gas appliances in your house on a routine basis to ensure they are operating correctly. Improper operation can lead to the generation of CO and the potential buildup of hazardous levels within your residence or building. These levels can be monitored with an CO detector which are commercially available. A CO monitor will alarm at a preset air concentration, warning the building occupants of a potentially hazardous situation. When a CO detector alarms, the occupants should contact their local emergency management authority immediately. If individuals in the building are experiencing the symptoms discussed above, they should be vacuated immediately into fresh air. CO poisoning can occur rapidly and should be taken seriously.

Don't forget to Call Before Your Dig 1-800-344-7233 
Whether you're laying a building foundation or just planting a tree, you must call to have any underground utility lines located before digging. Call Kansas One Call center at 1- 800-DIG-SAFE at least two business days before you start your work project so that all member utilities in you work area can be notified to mark their lines. It's the law!

Call Before You Dig
All states have some type of system that requires the location of underground utilities prior to any excavation and/or digging operations. In the state of Kansas, it is called "The Kansas One Call". Any individual (homeowner, business owner, contractor, private company, utility company, etc.) who plans to dig on their premises (or another premise) has to place a call to the appropriate agency prior to digging. Local utilities typically have two to three days to locate their facilities, if any, in the proposed excavation area. Once all the utilities have identified their facilities, proceed with caution on digging and opening the excavation. The rupture of a natural gas pipeline can result in the release of significant amounts of gas. This release can subsequently lead to fire and/or explosion. Therefore, it is very important to identify pipelines (and other facilities) prior to excavating and digging activities.